SERVPRO of Marshalltown Employee Photos

Male employee Jeff Short in front of SERVPRO truck in background

Jeff Short

Jeff Short is the owner of SERVPRO of Marshalltown. He has certifications from the Institute of Inspection Cleaning and Certification  (IICRC) in water, mold and fire. He believes in honesty and hard work. His community involvements include the Catholic Church, the Knights of Columbus and Mentor Iowa. He likes to spend time with his family, and enjoys youth sports coaching in baseball and football, loves fishing, and the outdoors. 

Male employee John Alessio in front of SERVPRO car

John Alessio

John Alessio is the General Manager at SERVPRO of Marshalltown. He is certified in carpet cleaning and water damage restoration. His more than 20 years of experience in the cleaning and restoration industry include ownership of a carpet cleaning company and a janitorial business. In his free time he likes to golf, coach youth club softball and volleyball, and spend time with his wife and four daughters. He enjoys working at SERVPRO of Ames because of the people and the unexpected work each day brings. His role includes running the workflow and keeping things organized.

Female employee Lori Newhouse in front of SERVPRO truck in background

Lori Newhouse

Lori Newhouse is our Office Manager at SERVPRO of Marshalltown. She has over ten years experience in office operations and customer service. She has spent time in the field as a SERVPRO Tech, which gives her experience in water and fire restoration as well as demolition and reconstruction work. Lori believes in always staying positive and loves to cheer on the team at SERVPRO. In her free time she loves hanging out with her family, spending time playing with her dog, and doing DIY projects around the house. She is involved in youth sports and supports animal rehabilitation and rescue.

Female employee Carrie Bartmess in front of SERVPRO truck in background

Carrie Bartmess

Carrie Bartmess is our Project Manager and is certified in water damage restoration and fire and smoke restoration. She grew up in Iowa and has experience with roofing and remodeling. She enjoys swimming and hiking with her husband and kids at area parks. Her favorite aspect of working at SERVPRO of Marshalltown is the constant problem-solving and different variables that each situation presents. She likes the continual learning that comes from the stimulating and challenging work.